CSI Terms Of Use
Acceptance of the Terms of Use
This agreement and the terms contained herein constitute a legally binding agreement between you and CSI. The following phrases and conditions, govern your get entry to and use of CSI’s internet site positioned at www.csieliteservices.com (the "Website"), such as any content, functionality, and services presented on or via the Website (the "Internet Services”) the Website, and Internet Services are at the same time referred to as the "CSI Platform"), whether as a visitor or a registered User (the “Terms of Use”). PLEASE BE ADVISED: THIS AGREEMENT CONTAINS PROVISIONS THAT GOVERN HOW CLAIMS YOU AND CSI HAVE AGAINST EACH OTHER CAN BE BROUGHT. THESE PROVISIONS WILL, WITH LIMITED EXCEPTION, REQUIRE YOU TO SUBMIT CLAIMS YOU HAVE AGAINST CSI TO BINDING AND FINAL ARBITRATION ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, GROUP, OR REPRESENTATIVE ACTION OR PROCEEDING. AS A PROVIDER, YOU HAVE AN OPPORTUNITY TO OPT OUT OF ARBITRATION CONCERNING CERTAIN CLAIMS AS PROVIDED IN SECTION 32.
Please study these Terms of Use carefully before you start to use the CSI Platform. By in any other case accessing or the usage of any element of the CSI Platform, or by clicking to receive or agree to these Terms of Use when this alternative is made on hand to you, you take delivery of and agree that you have read, understood, and agree to be sure and abide by way of these Terms of Use (including the dispute resolution and arbitration provisions in Section 32), included herein by using reference (together herein referred to as this "Agreement"). If you do no longer meet all these requirements or agree to be certain via the phrases and prerequisites of these Terms of Use, you must no longer use or get entry to the CSI Platform, “Services” or the “Home Services” (as described under in Section 2).
Further, through agreeing to these Terms of Use, or by in any other case having access to and using any issue of the CSI Platform, you signify and warrant that: (a) you are at least 18 years historic or are of prison age to structure a binding contract with CSI in the jurisdiction in which you reside, and are otherwise capable of coming into binding contracts; (b) you have the right, authority and capacity to enter into this Agreement; and (c) if you are the usage of the CSI Platform on behalf of a company, entity, or different organization, then you signify and warrant that you are a licensed representative of that entity with the authority to bind that entity to these Terms of Use, and agree to be sure via these Terms of Use on behalf of that entity. If you no longer meet all these necessities or agree to be sure via the terms and conditions of these Terms of, use you ought to not use or get the right of entry to the CSI Platform or the Services.
GENERAL TERMS AND NOTICES
As supplied in increased detail in these Terms of Use (and barring limiting the categorical language of these Terms of Use), you acknowledge the following:
· The CSI Platform connects you to different Users. You are neither a worker nor a subcontractor of CSI.
· The CSI Platform is licensed to you, no longer offered to you, and you may also use the CSI Platform solely as outlined in these Terms of Use.
· The use of the CSI Platform may also be a situation to separate third-party phrases of service and fees, including, besides limitation, such phrases of carrier and fees imposed through your cellular community operator (the “Carrier”), which include charges charged for data usage and overage, which are your sole responsibility.
· You consent to the collection, use, and disclosure of you for my part identifiable record in both the Privacy Policy.
· The CSI Platform is supplied “as is” barring warranties of any kind, and CSI’s liability to you is constrained regarding the overall performance of Services by this Agreement.
· We will resolve disputes springing up under these Terms of Use thru binding arbitration. By accepting this Agreement, as provided in higher element in Section 30, you and CSI are every waiving the proper to a trial with the aid of a jury or to take part in a class action.
· Access to positive facets of the CSI Platform might also require access to facts about the region of your device, such as GPS coordinates.
· We may, except similarly be aware or warning and in our discretion, access, store, use, and disclose the messages, name transcripts, and records about the calls/messages between and amongst Users (as described in Section 2) that appear thru the CSI Platform for our commercial enterprise purposes, which include to grant and enhance customer provider and the CSI Platform, fraud prevention, and to become aware of violations of this Agreement.
· You agree now not to stay away from the CSI Platform by way of soliciting, scheduling, and/or paying for Services and/or Additional Services outside the Platform.
1. Changes to the Terms of Use
We may also revise and update these Terms of Use from time to time at our sole discretion. Please test these Terms of Use periodically for changes. If an alternative to these Terms of Use materially modifies your rights or obligations, you will be required to take delivery of the modified Terms of Use to proceed to use the CSI Platform. Material adjustments are high-quality upon your acceptance of the modified Terms of Use. Immaterial modifications are nice upon publication. Disputes springing up below the Terms of Use will be resolved by the version of the Terms of Use that used to be in effect at the time the dispute arose.
2 CSI Platform Connects Users
The Service allows Users who are in search of assistance (each a "Customer") with quite a several services, together with those around their home, to join via the Website with third-party service professionals (each a "Provider" or “Home Service Professional”) who would like to whole the assignment (the "Home Service") for the Customer. The Service affords a platform that connects Customers and Home Service professionals only. We no longer provide or function Home Services. We are no longer responsible for the performance of Home Services, nor do we have managed the quality, timing, provision, or failure to provide, or any aspect in any respect concerning the identification, request, or provision of Home Services related, directly or indirectly, to our Service. You should become a registered User by way of developing a user account to request assistance and connect with a Home Service professional. You may also get admission to the Service from a computer or cell device.
Requesting Home Services. A User may additionally use the Service to publish a request to have a specific Home Service supplied (a "Request"). Such Requests should be simply worded, successfully grant for the relevant class of service, and be a truthful and accurate description of the work to be done. When making a request, the Customer is solely accountable for confirming the accuracy of all statistics provided, including, the work requested to be accomplished and the area in which the Customer will require such Home Services (the "Premises"). Each Request is restrained to one single, certain Home Service to be provided using one or extra Home Service professionals. If a User uses to achieve assistance with more than one Home Service, the User must make a separate Request for each Home Service requested.
For functions of this Agreement, the offerings furnished by Providers to their Customers that are scheduled via the CSI Platform shall be referred to as the "Services.” Services do no longer include jobs deemed ineligible with the aid of CSI, in its sole discretion, for scheduling or performing via the CSI Platform due to relevant licensing/permitting policies or other comparable requirements. CSI reserves the proper to alter, alter and get rid of Service requests at its sole discretion.
Unless distinct by a Provider, CSI makes no claim or otherwise represents that a Provider is licensed to operate any of the Services provided, presented thru the CSI Platform, or otherwise reflected herein. Please notice that ensure markets Provider may be required to have a license to perform sure Services that will exceed a financial threshold. For example, rules applicable in sure markets require a license for work that will total more than $500.00. Accordingly, Customers must determine for themselves whether a Provider is qualified to operate the requested Service. Customers ought to consult their nation or local requirements to decide whether positive Services are required to be performed by way of a licensed professional.
Services ordered thru the CSI platform may additionally encompass delivery, installation, and/or meeting of furnishings or different items acquired from a 1/3 third-party (“Merchandise”). CSI does now not grant and is no longer responsible for Merchandise and does no longer itself provide the Services.
ANY DECISION BY USERS TO OFFER OR ACCEPT SERVICES THROUGH THE CSI PLATFORM IS A DECISION MADE AT SUCH A USER'S SOLE DISCRETION. IT IS ENTIRELY UP TO THE CUSTOMER TO EVALUATE THE PROVIDER AND THE PROVIDER’S QUALIFICATIONS, AND UP TO THE PROVIDER TO EVALUATE THE JOB ORDERED. EACH SERVICE PROVIDED BY A PROVIDER TO A CUSTOMER SHALL CONSTITUTE A SEPARATE AGREEMENT BETWEEN THAT PROVIDER AND CUSTOMER. PROVIDERS ARE INDEPENDENT CONTRACTORS AND NOT EMPLOYEES OR SUBCONTRACTORS OF CSI. CSI MAKES NO REPRESENTATION AND IS NOT RESPONSIBLE FOR THE PERFORMANCE OF USERS OR PROVIDERS OR SERVICES PROVIDED, NOR DOES IT HAVE CONTROL OVER OR MAKE REPRESENTATIONS REGARDING THE QUALITY, TIMING, LEGALITY, FAILURE TO PROVIDE, OR ANY OTHER ASPECT WHATSOEVER RELATING TO ANY SERVICES. CSI HAS NO RESPONSIBILITY OR LIABILITY FOR ANY SERVICES PROVIDED TO CUSTOMERS BY PROVIDERS, INCLUDING, BUT NOT LIMITED TO, A WARRANTY OR CONDITION OF GOOD AND WORKMANLIKE SERVICES, WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, OR COMPLIANCE WITH ANY LAW, OR REGULA, IN OR CODE. EXCEPT AS OTHERWISE SET FORTH HEREIN, CSI IS NOT AFFILIATED WITH, ENDORSED, OR SPONSORED BY ANY PROVIDER.
3 Provider Background and Identity Check Process
As an extra feature, CSI offers the option to Providers to put up to CSI’s Provider historical past and identification test system (“Background Check”) for an extra non-refundable fee to the Provider. If a Provider opts into the Background Check, CSI will, via a third-party background take a look at the service, test the history of every Provider which will include, however, is no longer restrained to, an intercourse offenders registry check, county, state, federal and national criminal records check and domestic and worldwide terrorist watchlist check. If there is an issue found from the Background Check, CSI may, in its sole discretion, decide whether to proceed to impart get right of entry to the Provider on a case-by-case basis. In the CSI Platform, Providers who have opted in and handed in the Background Check shall be without a doubt indicated as having executed so. Providers who have no longer opted into the Background Check shall be indicated as not having carried out so. Although CSI makes lifelike efforts to verify the identity of each Provider, CSI can't verify that each Provider is who they declare to be, and therefore, CSI cannot and does not assume any responsibility for the accuracy or reliability of the identification or heritage look at statistics or any data supplied thru the Service. CSI can't and does now not guarantee that a Provider’s profile and history test statistics are cutting-edge and up to date. Background Checks are only executed at the time the Provider opts into it and are now not achieved on an ongoing basis.
YOU ACKNOWLEDGE AND AGREE THAT CSI IS NOT LIABLE FOR DAMAGE THAT MIGHT ARISE OUT OF THE SERVICES. CSI IS NOT RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER INCLUDING PROVIDERS, AND WILL NOT BE LIABLE FOR ANY CLAIM, INJURY, OR DAMAGE ARISING IN CONNECTION WITH ANY SERVICES. Each User must exercise caution and common feel to defend their private protection and property, just as you would when interacting with any character whom you do not know.
4 Job Fees for Services and Additional Services; Excluded Services
a. Job Fee. Customers shall be charged under the rates quoted via the CSI Platform at the time the Service is scheduled (or before acceptance of a counter-bid or Additional Service), which shall be based totally on either: (I) the noted parameters of the Services and the place such Services are to be performed; or (ii) a counter-bid rate proposed at once from a Provider (the "Job Fee”). CSI has the authority and reserves the right to decide and regulate pricing with the aid of posting revised relevant Job Fees to your market by making use of marketed income or promotional reductions to the posted Job Fees. Any adjustments to such Job Fees will be disclosed to you before your submission as a customer or acceptance as a Provider of a Service request. You are responsible for reviewing the applicable Job Fee before the submission or acceptance of a Service. As a Customer, you shall be responsible for all incurred Job Fees charged below your User account regardless of your consciousness of such Job Fees or the amounts thereof. Similarly, as a Provider, you agree that the Job Fees for the Services that you perform shall be the quantity disclosed to you before you accepted a Service regardless of your attention to such Job Fees or the quantity thereof.
​
b. Additional Services. After a Service is scheduled, the Users may additionally agree to the performance of one or more additional Services (each, an "Additional Service" before a Provider departs the Customer's location. Users might also solely agenda and accept an Additional Service if (I) the overall performance and completion thereof do not combat with a Provider's present appointments; (ii) it is now not an Excluded Service (as described below); and (iii) the Service does not violate these Terms of Use. The Job Fee for Additional Services shall be the fee agreed to by using the Users as verified by using each party via the CSI Platform. Additional Services that are no longer proven and paid for through the CSI Platform are deemed to violate the phrases of this Agreement, which may also result in the suspension or deactivation of the User's account(s).
​
c. Excluded Services. Users hereby agree no longer to request, timetable, or operate any of the following as Services or Additional Services thru the CSI Platform (collectively, the "Excluded Services"):
• Services related to childcare (e.g., babysitting), eldercare, or lifeguarding services.
• Services that make the User unsafe or uncomfortable.
• Services that contain the managing of weapons, explosives, or hazardous materials.
• Services that contain the transportation of and ridesharing among Users in any type of motor vehicle, plane, or watercraft; or
• Any Service that is unlawful or criminal in the country or locality in which it is posted or takes place.
5. Payments
Users of the CSI Platform contract for the Services at once with other Users. Except as outlined in Section 33 below, CSI is now not a party to any contracts for the Services, whether categorical or implied. The CSI Platform enables these contracts with the aid of supplying a medium via which Customers can connect with Providers, agenda the Services, and make payments for the Services at once from the Customer to the Provider. Notwithstanding the foregoing, Customers can also now not evade the CSI Platform by using the CSI Platform to connect with Providers and then interact with hose Providers for Services outdoor of the CSI Platform.
​
a. Payment Processing Service. To facilitate charge for the Services, each User may be required to register a credit, debit, prepaid card, or the User’s financial institution account detail, and every Provider is required to register the usage of the Provider's bank account important points or debit card information. You authorize CSI and the price processing carrier retained via us to facilitate the transaction of the Services and the fee remittance of all applicable costs and charges between you and other Users and between you and us.
​
b. Customer Payments. As a Customer, we will charge your credit, debit or prepaid card, or bank account according to the quantity of all Services and Additional Services, if any, you scheduled thru the CSI Platform, which amount will include: (I) the Job Fee relevant to the Services or Additional Services that have been supplied to you by your Provider; (ii) any out of pocket charges that had been resulted in connection with the Services (e.g. disposal fees); (iii) any out of pocket costs for materials, if any, agreed to with the aid of and between you and your Provider through the CSI Platform; (iv) any tip or gratuity you choose to give to your Provider; and (v) a platform price (a/k/a service fee). You hereby authorize us to cost the payment technique on file in your account for such amounts upon accepting the service provider’s bid. We hold the right, in our sole discretion, to are looking for authorization of your selected price technique to affirm the price method, make certain that all costs associated with your order will be covered, and protect in opposition to unauthorized behavior. The authorization is now not a charge; however, it may additionally reduce your reachable deposit through the authorization amount till your bank’s subsequent processing cycle. Should the amount of our authorization exceed the whole funds on savings in your account, you may be concerned about overdraft NSF fees using the financial institution issuing your debit or pay-as-you-go card. We cannot be held accountable for these costs and are unable to aid you in recovering them from your issuing bank.
No refunds or credits will be furnished once the Customer's chosen price technique has been charged. While we will use commercially lifelike efforts to protect all fee method records and all other non-public information, we expressly disclaim any legal responsibility for any harm that may additionally result in any statistics being unintentionally launched to any third parties through CSI, and you agree to preserve us harmless for any damages that might also result therefrom. The Job Fee quoted is unique to taxes. CSI is not responsible or liable for any taxes incurred in connection with the Service except for taxes on CSI income. Customers will be liable for all transactional taxes on the Service(s) supplied (other than taxes based totally on CSI income).
​
c. Provider Payments. As a Provider, upon your satisfactory performance of a Service and any Additional Services for the Customers as a self-employed service company via the CSI Platform, and upon the Customer’s payment for such Services, you will receive the following: (i) the applicable Job Fee for the Service and any Additional Services; (ii) any out-of-pocket expenses that arose in connection with a Service, which includes real looking disposal fees; (iii) any out of pocket prices for materials and related delivery fee, if any, as agreed to by way of you and the Customer through the CSI Platform; and (iv) any tip or gratuity supplied to you with the aid of the Customer (collectively, the "Provider Payment"), which will be communicated to you via the Site. CSI will manner all Provider Payments due to you thru its third-party payments processor for initiatives financially transacting via CSI. You are well known and agree the Provider Payment shall not encompass any activity and will be the internet of any quantities that we are required to withhold by way of law.
Notwithstanding the above, Providers may additionally request an adjustment of their applicable Job Fees upon written observation of the interest of CSI by the Notices part herein. Nothing set forth herein shall prohibit or in any other case preclude Providers from negotiating Additional Services with a Customer. CSI reserves the right to withhold all or an element of Job Fees if it believes that you have attempted to defraud or abuse CSI or CSI price systems.
​
d. Promotions CSI, at its sole discretion, may make on-hand promotions with one-of-a-kind points to any of our Users or prospective Users. These promotions, except made to you, shall have no bearing in any way on your Agreement or relationship with CSI. You are no longer required to take part in promotions. BY PARTICIPATING IN ANY PROMOTIONAL ACTIVITY WITH CSI ELITE SERVICES, YOU ARE AGREEING TO ANY ADDITIONAL TERMS AND CONDITIONS APPLICABLE TO THE PROMOTIONAL ACTIVITY.
THE PARTIES ARE NOT RESPONSIBLE FOR: (a) ANY INCORRECT OR INACCURATE INFORMATION, WHETHER CAUSED BY ENTRANTS, PRINTING ERRORS OR BY ANY OF THE EQUIPMENT OR PROGRAMMING ASSOCIATED WITH OR USED IN THE PROMOTION; (b) TECHNICAL FAILURES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO MALFUNCTIONS, INTERRUPTIONS, OR DISCONNECTIONS IN PHONE LINES OR NETWORK HARDWARE OR SOFTWARE; (c) UNAUTHORIZED HUMAN INTERVENTION IN ANY PART OF THE ENTRY PROCESS OR THE PROMOTIONAL ACTIVITY; (d) TECHNICAL OR HUMAN ERROR THAT MAY OCCUR IN THE ADMINISTRATION OF THE PROMOTIONAL ACTIVITY OR THE PROCESSING OF ENTRIES; OR (e) ANY INJURY OR DAMAGE TO PERSONS OR PROPERTY THAT MAY BE CAUSED, DIRECTLY OR INDIRECTLY, IN WHOLE OR IN PART, FROM YOUR (OR ANY OTHER ENTRANT'S) PARTICIPATION IN THE PROMOTIONAL ACTIVITY OR RECEIPT OR USE OR MISUSE OF ANY PRIZE.
6. Disclaimers
a. No Responsibility for Others' Content. We are not accountable or dependable in any manner for any records or content created by 0.33 parties (“Third Party Content”) on hand on the Service, whether made accessible or precipitated to be made available via Users or using any of the science associated with or utilized in the Service. Although we furnish this Agreement and other policies and policies for User conduct, we do not control and are no longer responsible for our users’ moves and are not responsible for any Third-Party Content you may stumble upon on the Service. We are now not accountable for the conduct, whether online or offline, of any User. Notwithstanding whatever else in this Agreement, the CSI Company has no accountability to display any Third-Party Content.
​
b. Availability. The Service may be quickly unavailable from time to time for renovation or different reasons. We anticipate no accountability for any error, omission, interruption, deletion, defect, extension in operation or transmission, communications line failure, theft or destruction or unauthorized get entry to, or alteration of, content material created with the aid of Users (“User Content”). We are not accountable for any issues or technical malfunction, including, without limitation, any hassle or malfunction of any telephone community or lines, computer online systems, servers or providers, laptop equipment, software, failure of electronic mail or persons, traffic congestion on the Internet or at any net website (including the these in the Service) or aggregate thereof.
​
c. No Guarantee. We make no assurance involving the provision of Home Services, the acceptance of any Requests for the provision of Home Services, the availability, workmanship, timeliness, integrity, potential, or talent of Home Service Professionals or the Home Services they purport to be in a position or willing to provide. We do now not guarantee that the Home Service Professionals hold any qualification, certification, license, schooling, training, or insurance plan required to grant the Home Services. THE COMPANY DOES NOT WARRANTY ANY HOME SERVICE PROFESSIONAL'S PROFESSIONAL ACCREDITATION, REGISTRATION, CERTIFICATION, LICENSE, INSURANCE, BOND, OR WORKER'S COMPENSATION PROTECTION, NOR DOES THE COMPANY GUARANTEE, WARRAN, T, OR OTHERWISE ENSURE THE ACCURACY OF CLAIMS OR STATEMENTS MADE BY ANY PROVIDER OR HOME SERVICE PROFESSIONAL EITHER ON THEIR PROFILE OR EXPRESSLY TO THE CUSTOMER. THE CUSTOMER UNDERSTANDS AND ACCEPTS THAT THEY MUST PERFORM ANY DUE DILIGENCE OF ANY PROVIDER OR HOME SERVICE PROFESSIONAL AS IF THEY WERE CONTACTING THE PROVIDER OR HOME SERVICE PROFESSIONAL ON THEIR OWN.
​
d.AS AVAILABLE. THE SERVICE AND THE SERVICE CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" AND CSI DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. CSI CAN NOT GUARANTEE AND DOES NOT PROMISE ANY SPECIFIC RESULTS FROM THE USE OF THE SERVICE OR MAKE ANY WARRANTY AS TO THE TIMELINESS, ACCURACY, RELIABILITY, COMPLETENESS, OR QUALITY OF ANY HOME SERVICE, INFORMATION, OR MATERIALS PROVIDED THROUGH OR IN CONNECTION WITH THE USE OF THE SERVICE. CSI DOES NOT REPRESENT OR WARRANT THAT THE SERVICE CONTENT IS ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE, OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THEREFORE, YOU SHOULD EXERCISE CAUTION IN THE USE AND DOWNLOADING OF ANY SUCH CONTENT AND USE INDUSTRY-RECOGNIZED SOFTWARE TO DETECT AND DISINFECT VIRUSES. CSI DISCLAIMS ANY AND ALL RESPONSIBILITY FOR ANY THIRD-PARTY CONTENT OR THIRD-PARTY SITES.
7. Service Cancellation
CSI’s cancellation coverage for precise Services is as follows:
a. Cancellation with the aid of Customer. As a customer, cancellation of your scheduled Service appointments via the website ought to be done with the help of an administrator:
I. Please email info@csieliteservices.com with details about your cancellation. The administrator will suspend the challenge and refund any price already submitted at our sole discretion.
​
b. Cancellation by using Provider. As a Provider, although you may also cancel your scheduled Service appointments by using emailing info@csieliteservices.com to have an administrator drop the project, please apprehend that your cancellations are serious matters and may additionally result in the suspension or deactivation of your Provider Account. If you are extra than fifteen (15) minutes late for a scheduled appointment (note: the scheduled time for a “Now” appointment is one (1) hour from the time you are selected via your Customer) or fail to whole a scheduled Service, you shall be deemed to have canceled such appointment. When you cancel a scheduled Service appointment, the CSI Platform typically notifies your patron to resubmit the request for Service. CSI cannot guarantee that a canceled Service appointment will be chosen by way of every other Provider and rescheduled or that the Service request will be completed. Thus, your cancellation or failure to well-timed show up to operate a scheduled appointment should negatively have an impact on your Customer and the CSI Platform. As a result, such behavior may additionally adversely influence your Provider rating. PLEASE BE ADVISED THAT YOUR CANCELLATION IS A VIOLATION OF THE TERMS OF THIS AGREEMENT, WHICH MAY RESULT IN THE SUSPENSION OR DEACTIVATION OF YOUR PROVIDER ACCOUNT.
8 Subscription Fees; License Fees; Other Recurring Fees.
a. CSI requires experts to be subscribed to talk with householders or bid on projects. For purchases of a subscription membership (monthly, quarterly, or annually), you shall pay such fees on a monthly, quarterly or annual basis, as applicable. You agree that payments will be made using CSI initiating an ACH switch or processing your deposit card, in advance, on a monthly, quarterly, or annual basis, as applicable.
b. AUTOMATIC RENEWAL OF SUBSCRIPTION; After your initial subscription period, and once more after any subsequent subscription period, your subscription will routinely proceed for an additional equivalent duration (each a "Renewal Term"), at the renewal rate communicated to you at the time you bought your preliminary subscription ("Renewal Price") unless CSI presents you with at least thirty (30) boosts be aware of an alternate in your Renewal Price. You agree that your account will be subject to this computerized renewal feature. If you prefer to exchange or terminate your subscription, you may also do so totally via contacting CSI Customer Support at info@csieliteservices.com. If you cancel your subscription, you may additionally use your subscription until the stop of your then-current subscription term; your subscription will now not be renewed after your then-current period expires, and you might not be eligible for any refund of any element of the subscription fee paid for the then-current subscription period. By subscribing, you authorize CSI to cost your furnished payment method now and again at the starting of any Renewal Term. You also authorize CSI to cost you for any income or similar taxes that might also be imposed on your subscription payments. Upon the renewal of your subscription, if CSI does not acquire payment from your price technique or charge approach provider, (I) you agree to pay all quantities due on your account upon demand, and/or (ii) you agree that CSI may additionally both terminate or suspend your subscription and proceed to try to cost your charge method till the charge is received.
c. Free Trials and Other Promotions. Any free trial or different merchandising that gives a subscription to the CSI offerings automatically renews in the same manner as set forth above below the area titled "Automatic Renewal of Subscription", provided, however, that the Renewal Price for any Renewal Terms will be greater than for the duration of the free trial or advertising preliminary term. You should cancel your subscription earlier than the quilt of the trial period to avoid being charged the Renewal Price. In the event of termination of this Agreement, you shall not be entitled to any refund of any prices paid to us, together with any prepayments. Subscriptions routinely renew until you cancel. You ought to cancel earlier than your subscription renews to keep away from being billed for the subsequent term. No refunds are given for partial period cancellations.
9. Ratings
To assist hold the satisfaction of the CSI Platform, Users (both Providers and Customers) will have the chance to price every other after the completion of Services. Customers will see Provider ratings earlier than deciding on a Provider for a job so each ranking a purchaser gives can influence that Provider's future on the CSI Platform. In addition, Customers with a low ranking may additionally not have their requests accepted.
10. Communications
By becoming a User, you expressly consent and agree to receive and get hold of digital and different communications from us, such as with the aid of email, textual content message, calls, and push notifications to the smartphone variety or electronic mail address you supplied to us, as further described in our Privacy Policy. If you desire to decide out of promotional emails, textual content messages, or other communications, you might also opt out by using following the unsubscribe alternatives provided to you in such promotional communications, or under Settings &get, Notifications in the Platform. CSI does not discriminate against Users who opt for to opt-out of promotional and different communications. You might also decide out of receiving non-promotional communications from us at any time by using deactivating your account. You may also continue to acquire messages for a length whilst we work to deactivate your account, and you may additionally acquire text messages confirming the deactivation of your account. You consent to obtain live, autodialed, or pre-recorded calls from us at the cellphone variety that you have supplied to us to (a) facilitate communications amongst Users; or (b) in any other case grant our offerings or implement these Terms of Use. You are not required to furnish your consent to these calls as a circumstance of buying on the CSI Platform. Standard smartphone minute costs can also apply.
We may, without similar notice or warning and at our discretion, monitor or file phone conversations that we have with you or all people appearing on your behalf for exceptional management and coaching purposes or to defend our rights. You agree to CSI use of a provider company to mask your smartphone quantity with a variety supplied using CSI when you call or trade text (SMS) messages with another User. CSI and its carrier issuer reserve the right to access, store, use, and divulge the messages, call transcripts, and records about the calls/messages between and amongst Users that appear through the CSI Platform for our commercial enterprise purposes, inclusive of supply and improve patron service and the CSI Platform, fraud prevention, and to perceive violations of this Agreement. You agree to the use of masked numbers described above as properly as CSI’s use and disclosure of the associated statistics for legit enterprise purposes.
​
11. Location Coordinates
To schedule and accept Services, you should possess an iOS or Android smartphone capable of getting access to the CSI Platform (the "Mobile Device"). As a Provider, you hereby acknowledge and consent to CSI’s collection of the latitude and longitude vicinity ("Location Coordinates") of your Mobile Device so that we can provide our offerings to you and the Customers. CSI does no longer gather or use Location Coordinates statistics for the cause of controlling or monitoring the manner and potential with the aid of which you supply the Services reflected with the aid of this Agreement or the frequency with which you use the CSI Platform to book Services. By using or having access to the CSI Platform, you agree to the use and disclosure of Location Coordinates facts as described above.
​
12. Accessing the CSI Platform and Account Security
We reserve the right to withdraw or amend the CSI Platform, and any service we provide on the CSI Platform at our sole discretion without notice. We will not be liable if for any reason that all or any part of the CSI Platform is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the CSI Platform, or the entire CSI Platform, to Users for any reason or no reason.
You are responsible for:
• Making all arrangements necessary for you to have access to the CSI Platform.
• Ensuring that all persons who access the CSI Platform through your account are aware of this Agreement and comply with the terms set forth herein.
To access the CSI Platform or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the CSI Platform that all the information you provide on the CSI Platform is correct, current, and complete. You agree that all information you provide to register with the CSI Platform or otherwise, including but not limited to using any interactive features on the CSI Platform, is governed by our Privacy Policy, and you consent to all actions we take concerning your information consistent with our Privacy Policy.
If you choose or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the CSI Platform or portions of it using your username, password, or other security information, including third-party site password(s). You agree to notify us immediately of any suspected unauthorized access to or use of your username or password or any other breach of security. You are solely responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities that occur under your account. You also agree to ensure that you exit from your account at the end of each session. You should use caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
We have the right to disable any username, password, or another identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of this Agreement. CSI may, from time to time, access your account to make certain changes that you request or remove prohibited information from the Platform. If you or your user account is disabled or otherwise prohibited from the Platform by CSI, you agree that CSI may require a $100.00 reinstatement fee to reinstate your user account. Additionally, if you are found to have violated these Terms of Use or engage in otherwise prohibited activity arising from the Platform on multiple occasions in CSI’s sole discretion, you understand and agree that you shall have no right to reinstatement and may be permanently banned or otherwise restricted from using the CSI Platform. As a matter of security and fair dealing, CSI considers any attempt by a Customer or Provider at moving any Home Services of the CSI Platform to circumvent these Terms of Use is considered a serious violation and shall be grounds for immediate disablement and banishment from the CSI Platform. CSI reserves the right to seek all remedies in such an event, including seeking damages for loss of profit and business opportunity.
​
13. Release
THE SERVICE IS ONLY A VENUE FOR CONNECTING USERS. EXCEPT AS OTHERWISE SET FORTH HEREIN, CSI IS NOT AFFILIATED WITH ANY CARRIER, PROVIDER, OR THIRD-PARTY SERVICE. ANY DISPUTE YOU HAVE WITH ANY CARRIER, PROVIDER, THIRD-PARTY SERVICE, OR OTHER THIRD PARTY, INCLUDING, WITHOUT LIMITATION, ANY OTHER USER OF THE SERVICE, IS DIRECTLY BETWEEN YOU AND THAT THIRD PARTY, AND YOU IRREVOCABLY RELEASE CSI (AND OUR OFFICERS, DIRECTORS, AGENTS, INVESTORS, SUBSIDIARIES, AND EMPLOYEES) FROM ANY AND ALL CLAIMS, DEMANDS, OR DAMAGES (ACTUAL OR CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES.
14. Limited License; Intellectual Property Rights
The CSI Platform is licensed, no longer sold, to you for use solely beneath these Terms of Use. Subject to your whole and ongoing compliance with the terms and conditions of these Terms of Use, CSI hereby offers you a personal, limited, revocable, non-transferable, non-exclusive, non-commercial, non-sublicensable license to get right of entry to and use the Website and Internet Services-in each case completely for your personal use or for the entity on whose behalf you are licensed to act.
You can also no longer modify, alter, reproduce, or distribute the CSI Platform in part or entirety. You may also not immediately rent, lease, lend, sell, redistribute, or sublicense the CSI Platform. You must now not decompile, reverse engineer, disassemble, try to derive the source code of, modify, or create by-product works of any element of the CSI Platform, any updates, or any phase thereof (except as and solely to the extent any foregoing restriction is prohibited using relevant regulation or the phrases of any Third-Party Service), nor strive to disable or dodge any safety or other technological measure designed to guard the CSI Platform or any content material handy via the CSI Platform.
The CSI Platform and its complete contents, features, and functionality (including however now not limited to all information, software, text, displays, images, video and audio, and the design, resolution, and arrangement thereof), are owned by way of CSI, its licensors or different carriers of such material, and are protected by using the United States and worldwide copyright, trademark, patent, alternate secret, and different intellectual property or proprietary rights laws.
You have not to:
• Modify copies of any substances from the CSI Platform.
• Use any illustrations, photographs, video or audio sequences, or any snapshots one by one from the accompanying text.
• Delete or alter any copyright, trademark, or different proprietary rights notices from copies of materials from the CSI Platform
Except as authorized herein, you must now not get the right of entry to or use for any commercial functions any section of the CSI Platform or any services or substances handy through the CSI Platform.
If you breach these license restrictions or in any other case exceed the scope of the licenses granted in these Terms of Use, then you may be a situation to prosecution and damages, as nicely as liability for infringement of mental property rights, you’re proper to use the CSI Platform will end immediately, and you must, at our option, return or damage any copies of the substances you have made. No right, title, or pastime in or to the CSI Platform or any content material on the CSI Platform is transferred to you, and CSI reserves all rights not expressly granted. Any use of the CSI Platform no longer expressly accredited by way of this Agreement is a breach of this Agreement and may also violate copyright, trademark, and other laws.
​
15. Prohibited Activities:
You may not access or use the site for any purpose other than that foe which we make the site available. the site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the site< you agree not to:
- Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us
- Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive
account information such as user passwords.
- Circumvent, disable, or otherwise interfere with security-related features of the Site,
including features that prevent or restrict the use or copying of any Content or enforce
limitations on the use of the Site and/or the Content contained therein.
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
- Use any information obtained from the Site in order to harass, abuse, or harm another
person.
- Make improper use of our support services or submit false reports of abuse or
misconduct.
-Use the Site in a manner inconsistent with any applicable laws or regulations.
- Engage in unauthorized framing of or linking to the Site.
- Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
- Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
- Delete the copyright or other proprietary rights notice from any Content.
- Attempt to impersonate another user or person or use the username of another user.
- Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive
or active information collection or transmission mechanism, including without limitation,
clear graphics interchange formats ("gifs"), 1x1 pixels, web bugs, cookies, or other similar
devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
- Interfere with, disrupt, or create an undue burden on the Site or the netWorks or services connected to the Site.
- Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
- Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
- Copy or adapt the Site's software, including but not limited to Flash, PHP, HTML JavaScript, or other code.
-Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
- Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
- Use a buying agent or purchasing agent to make purchases on the Site.
- Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
- Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.
- Advertise or sell products
​
16. Digital Millennium Copyright Act
We comply with the provisions of the Digital Millennium Copyright Act relevant to Internet provider vendors (17 U.S.C. §512, as amended). If you have an intellectual property rights-related criticism about cloth posted on the CSI Platform, you may additionally contact our Designated Agent at CSI, LLC, Attn: Copyright Compliance Team, info@csieliteservices.com.
​
17. User Contributions
The CSI Platform may additionally contain profiles and different interactive elements (collectively, "Interactive Services") that permit Users to post, submit, publish, display or transmit to other Users (hereinafter, "Post") content, photographs, images, or other associated substances (collectively, "User Contributions") on or via the CSI Platform, which includes User-supplied profile pictures, bio lines, and job/service-related photos.
Any User Contribution You post to the website online is issued to the governing provisions outlined in our Privacy Policy. User Contributions will be considered non-confidential and non-proprietary. By imparting any User Contribution on the CSI Platform, you hereby grant us and our licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute and in any other case expose to third parties any such material for any purpose. By posting or sharing User Contributions with different Users, to the fullest extent accredited under applicable law, you grant these Users a non-exclusive license to get admission to and use those User Contributions as permitted via these Terms of Use and the functionality of the CSI Platform.
You represent and warrant that:
​
• You own or control all rights in and to the User Contributions and have the right to grant the licenses granted above to us and our licensees, successors and assigns, and other Users.
​
• Your User Contributions, and the use of your User Contributions as reflected by way of these Terms of Use, do not and will not: (I) infringe, violate, or misappropriate any third-party right, which includes any copyright, trademark, patent, exchange secret, ethical right, privacy right, right of publicity, or any different mental property or proprietary right; (ii) slander, defame, libel, or invade the proper of privacy, publicity or other property rights of any other person; (iii) be obscene, incorporate nudity, be harmful to minors, be infected with viruses that are supposed to detrimentally intrude with any date, or liability inducing to CSI; or (iv) purpose CSI to violate any law or regulation.
​
• All your User Contributions do and will comply with this Agreement.
You apprehend and acknowledge that you are accountable for any User Contributions you put up or contribute, and you, now not CSI, are entirely duty for such content, which includes its legality, reliability, accuracy, and appropriateness.
We are now not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted with the aid of you or any other user of the CSI Platform.
In trade for the proper use of the CSI Platform, Users who submit their User Contributions hereby irrevocably supply to CSI the following rights in connection with the display, distribution, transmission, or broadcasting on any media, inclusive of the Internet, of their User Contributions in connection with the CSI Platform:
​
• The proper use of User Contributions in the advertising, marketing, and/or publicizing of the CSI Platform to operate and improve upon the CSI Platform; or
​
• The CSI to work out all copyright, publicity rights, and any other rights therein.
Such right applies in any media now known or no longer presently known, and such right is hereby deemed to be perpetual, non-exclusive, unrestricted, royalty-free, worldwide, irrevocable, transferable, and sub-licensable (through multiple tiers). User hereby releases CSI from (and shall now not deliver any) proceeding, whether now regarded or unknown, for defamation, invasion of proper privacy, publicity or persona, or any similar matter, or based totally upon the use of your User Contributions.
18. Monitoring and Enforcement
We have the proper to:
• Remove or refuse to publish any User Contributions for any or no motive in our sole discretion.
​
• Take any action with recognize to any User Contribution that we deem crucial or gorgeous in our sole discretion, consisting of if we agree with that such User Contribution violates the Terms of Use, infringes any mental property right or another right of any character or entity, threatens the non-public security of Users of the CSI Platform or the public or ought to create legal responsibility for CSI.
​
• Disclose your identity or different facts about you to any 0.33 party who claims that material you post violates their rights, including their mental property rights or their proper privacy.
​
• Take fantastic criminal action, along with barring limitation, and referral to regulation enforcement, for any unlawful or unauthorized use of the CSI Platform.
​
• Terminate or suspend your get entry to all or part of the CSI Platform for any or no reason, including barring limitation, any violation of this Agreement.
​
Without limiting the foregoing, we have the right to wholly cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other facts of everybody posting any materials on or via the CSI Platform. YOU WAIVE AND HOLD HARMLESS CSI AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
​
To the fullest extent permitted beneath relevant law, we are beneath no obligation to edit or control User Contributions that you or other Users put up or publish, and we expressly disclaim all liability in connection with User Contributions. CSI may, at any time and barring prior notice, screen, remove, edit, or block any User Contributions that in our sole judgment violates these Terms of Use or are otherwise objectionable. You understand that when using the CSI Platform, you will be uncovered User Contributions from a range of sources and acknowledge that User Contributions may additionally be inaccurate, offensive, indecent, or objectionable. You agree to waive and do waive, any criminal or equitable right or treatment you have or can also have against CSI concerning User Contributions.
​
19. User Disputes
We apprehend that now and again disputes can also occur between or amongst our Users. In the tournament a dispute initiated by way of either a Provider or a Customer cannot be resolved independently, you hereby agree, at CSI’s request, to take part with exact faith, to the extent you are moderately in a position to do so, in an impartial resolution, mediation, or arbitration procedure carried out by CSI or an impartial third-party mediator or arbitrator chosen through CSI. Notwithstanding the foregoing, you acknowledge and agree that CSI is under no obligation to become concerned in or impose a decision in any dispute between or amongst Users or any 1/3 party.
​
20. Provider Provisions
a. Insurance. As a Provider, you are well known and agree that it is your responsibility to maintain in full force and effect sufficient workers' compensation (or, if authorized through the law, occupational accident insurance), unemployment, liability, and different varieties of insurance plans with coverage limits adequate to defend and indemnify CSI and its affiliates, and each of their officers, directors, agents, employees, subsidiaries, partners, members, controlling persons, and successors and assigns, from any losses resulting from the conduct, acts, or omissions of you or your assistants, agents, contractors, servants, or employees.
​
b. Provider Assistants Providers and Home Service Professionals are not required to register any assistants, helpers, subcontractors, or different personnel engaged using the Provider or Home Service Professional (“Assistants”) for a precise Home Service. However, CSI does require that all Providers and Home Service Professionals be on the Premises for a Home Service and are prohibited from leaving such Assistants at a Premises alone or otherwise solely sending an Assistant to complete a Home Service. For functions of clarity, the services furnished using a Provider or Home Service Professional are entirely non-public, and therefore any tries to avert the necessities exact in this Section 20(b) shall be construed as a direct violation of these Terms of Use. Each Provider and Home Service Professional assumes full and sole duty for and shall indemnify CSI from any liabilities, costs, fees, and attorneys’ expenses alternatively springing up for, any legal responsibility or damages precipitated by using Assistants or in any other case bobbing up from Provider’s engagement of Assistants which includes the payment of all compensation, benefits, and costs of Assistants and/or different personnel, if any, and for all required and applicable nation and federal earnings tax withholdings as to the Provider and all people engaged via the Provider in the performance of the Services.
​
c. Equipment. As a Provider, you are completely responsible for any expenses or expenses incurred through you in connection with the performance of the Services, and in no tournament shall CSI reimburse, or be required to reimburse, you for any tools, materials, prices, or charges used in connection with the Services. You shall furnish and maintain the tools, equipment, supplies, and other substances used to perform the Services at your very own expense. You, at your sole discretion, shall decide what equipment, supplies, and substances are necessary to operate the Services, and where, when, and at what cost, to buy or preserve any integral equipment, supplies, tools, and materials. At your request, CSI can also provide your sure equipment, supplies, and materials for purchase. You are now not required to purchase any equipment, tools, supplies, or materials from CSI at any time.
​
d. Representations. By presenting Services as a Provider on the CSI Platform, you represent, warrant, and agree that: (i) you are solely responsible for obtaining the critical licenses and/or certifications for overall performance of the Services or Additional Services; (ii) you will no longer switch or promote your User account, password and/or identification to any different party; (iii) you will be fully accountable for any and all liability that consequences from or is alleged as a result of your provision of Services, including, however not confined to personal injuries, death and property damages; (iv) you will comply with all relevant laws, policies and rules whilst imparting Services, and you will be completely responsible for any violations of such provisions; (v) you will pay all relevant federal, kingdom and neighborhood taxes based totally on your provision of Services and any repayments acquired by way of you; (vi) you will no longer try to defraud CSI or a Customer in connection with your provision of Services or Additional Services; and (vii) you will now not demand that a Customer pay in cash, or use a credit card reader or other off-platform charge service, to take delivery of price for Services or have interaction in any different undertaking in a manner that is inconsistent with your duties underneath this Agreement.
​
e. Reimbursement of Resolution Costs. Notwithstanding something set forth herein to the contrary, you in addition represent, warrant, and agree (i) to pay all lifelike out-of-pocket costs incurred via CSI in connection with the decision of any property injury or other claims resulting from a Service you carried out for a Customer, and (ii) that CSI shall have the right to droop your Provider account till it has obtained charge in full for all such reimbursable amounts.
​
21. Third-Party Services, Third-Party Fees, and Linked Websites
a. Access to Third Party Services. The CSI Platform may also furnish you with access to third-party websites, databases, networks, servers, information, software, programs, systems, directories, applications, merchandise, or services, (collectively, "Third-Party Services"), and can also enable you to export statistics or content, which includes your or other Users’ User Contributions, to Third-Party Services such as Twitter or Facebook, via a feature of the CSI Platform. By using one of these features, you agree that CSI can also transfer those facts or User Contributions to the relevant Third-Party Service. CSI does now not have or preserve any control over Third-Party Services and is not and cannot be responsible for their content, operation, or use. By linking or otherwise exhibiting facts from or offering access to any Third-Party Services, CSI does no longer provide any representation, warranty, or endorsement, specific or implied, concerning the legality, accuracy, nice, or authenticity of content, statistics, or services provided using these Third-Party Services.
​
b. Disclaimer of Liability for Third-Party Services. Third-Party Services may also have their terms of use and privateness policy, and your use of the CSI Platform may additionally incur third-party fees, such as costs charged by your cell carrier for facts usage. You are completely responsible for reviewing and complying with any phrases of use, privateness policy, or other phrases governing your use of Third-Party Services, and you are entirely accountable for all Third-Party Services’ expenses incurred through you for use of the CSI Platform. You are completely responsible for taking the precautions imperative to protect yourself from fraud when the usage of Third-Party Services and to shield your computer systems from viruses, worms, trojan horses, and different dangerous or unfavorable content that can also be included on or with any Third-Party Services. CSI disclaims any duty or legal responsibility for any damage ensuing from your use of Third-Party Services, and you hereby irrevocably waive any declaration against CSI with admiration to any Third-Party Services.
c. Additional Notice for Google Maps. The CSI Platform might also supply access to Google's Maps service. By the usage of the CSI Platform and accessing Google's Maps service, you are explicitly agreeing to be bound by using the Google Maps/Google Earth Additional Terms of Use (including the Google Privacy Policy).
22. Third-Party Software
The software you download in connection with the CSI Platform consists of a package deal of components that may additionally encompass certain third-party software ("Third-Party Software") supplied under separate license terms (the "Third-Party Terms"). Your use of the Third-Party Software in conjunction with the CSI Platform in a manner steady with these Terms of Use is permitted; however, you may also have broader rights under the relevant Third-Party Terms, and nothing in these Terms of Use is supposed to impose in addition restrictions on your use of the Third-Party Software.
​
23. Terms and Termination
This Agreement is tremendous upon your introduction of a User account, as amended using any adjustments made under Section 1 and Section 35. You may additionally discontinue your use of the CSI Platform or participation in the Services at any time, for any reason. We might also droop or deactivate your User account (either as a Provider and/or Customer), or revoke your permission to access the CSI Platform, at any time, for any reason, upon notice to you, in which case, you may be looking for reinstatement below Section 12. We reserve the right to refuse to get the right of entry to the CSI Platform to any User for any motive now not prohibited by using the law. Either birthday party may also terminate the Agreement upon written notice to the other party. The terms of this Agreement, and any subsequent changes of this Agreement, shall usually remain in effect after you or CSI terminate your participation or get the right of entry to the CSI Platform or Services.
If CSI terminates or suspends a user account for any reason, the User is prohibited from registering a new account underneath their title or an alias.
​
24. Repeat Infringers
CSI will straight away terminate besides notice the debts of Users that are decided by way of CSI to be "Repeat Infringers" to the fullest extent accredited underneath relevant law. A Repeat Infringer is a User who has been notified of infringing recreation or has had User Contributions (as described in Section 17 above) eliminated from the CSI Platform at least twice.
​
25. Changes to the CSI Platform
We might also replace the content material on this CSI Platform from time to time, but its content material is no longer always complete or up to date. Any of the fabric on the CSI Platform may additionally be out of date at any given time, and we are under no responsibility to update such material.
​
26. Information About You and Your Visits to the CSI Platform
All data we acquire on this CSI Platform is difficult to our Privacy Policy. By the usage of the CSI Platform, you consent to all moves taken by us with appreciation to your records in compliance with the Privacy Policy.
​
27. Confidential Information
a. CSI Confidential Information. You are renowned that Confidential Information (as hereinafter defined) is a valuable, unique, and special asset of CSI and agree that you will no longer disclose, transfer, use (or are trying to find to induce others to disclose, switch or use) any Confidential Information for any reason different than disclosure to your licensed employees and sellers who are sure to maintain the confidentiality of Confidential Information. You shall immediately notify CSI in writing of any instances which may represent unauthorized disclosure, transfer, or use of Confidential Information. You shall use exceptional efforts to defend Confidential Information from unauthorized disclosure, transfer, r, or use. You shall return all originals and any copies of all materials containing Confidential Information to CSI upon the termination of this Agreement for any purpose whatsoever. The period "Confidential Information" shall imply all of CSI exchange secrets, exclusive and proprietary facts, and all different records and data of CSI that are now not usually regarded by the public or other third parties who may want to derive value, economic or otherwise, from its use or disclosure. Confidential Information shall be deemed to consist of technical data, know-how, research, product plans, products, services, customers, markets, software, developments, inventions, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, funds or other commercial enterprise data disclosed immediately or not directly in writing, orally or by way of drawings or observation.
​
b. Customer's Confidential Information. As a Provider, you understand that in performing the Services, you will acquire positive personal and/or personal information concerning the Customer and will have to get right of entry to their homes and personal belongings. Except upon order of government authority (e.g., court, administrative agency) having jurisdiction, or upon categorical written consent through the Customer, you agree that you shall no longer publish, disseminate or disclose, for your advantage or the gain of any third party, any confidential information regarding the Customer, inclusive of addresses, phone numbers and/or monetary information. You further agree not to engage in any activity which violates the privateness of any Customers, including, however not limited to, taking unauthorized photographs or making unauthorized audio or video recordings of Customers or their houses or their personal belongings; or publishing, disseminating or disclosing any such snapshots or recordings. You acknowledge that your failure to comply with the foregoing shall constitute a fabric breach of this Agreement.
​
28. Disclaimer of Warranties
You recognize that we cannot and do no longer guarantee or warrant that file accessible for downloading from the Internet or the CSI Platform will be free of viruses or other damaging code. You are accountable for enforcing adequate techniques and checkpoints to fulfill your necessities for anti-virus protection and accuracy of records enter and output and for retaining a skill external to our site for any reconstruction of any misplaced data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT (INCLUDING MOBILE DEVICES), COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE CSI PLATFORM OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE CSI ELITE SERVICS PLATFORM OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ANY CSI PLATFORM LINKED TO IT.
YOUR USE OF THE CSI PLATFORM, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE CSI PLATFORM ARE AT YOUR OWN RISK. THE CSI PLATFORM, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE CSI PLATFORM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER CSI NOR ANY PERSON ASSOCIATED WITH CSI MAKES ANY WARRANTY OR REPRESENTATION CONCERNING THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE CSI PLATFORM. WITHOUT LIMITING THE FOREGOING, NEITHER CSI NOR ANYONE ASSOCIATED WITH CSI REPRESENTS OR WARRANTS THAT THE CSI PLATFORM, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE CSI PLATFORM WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER(S) THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE CSI PLATFORM OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE CSI PLATFORM WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
CSI HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CAN NOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
29. No Liability
IN NO EVENT WILL CSI, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, DIRECTORS, OR CORPORATE PARTNERS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE CSI PLATFORM, ANY CSI PLATFORMS LINKED TO IT, ANY CONTENT ON THE CSI PLATFORM OR SUCH OTHER CSI PLATFORMS OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE CSI PLATFORM OR SUCH OTHER CSI PLATFORMS, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE AGGREGATE LIABILITY OF CSI, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, S, OR DIRECTORS TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE CSI PLATFORM OR OTHERWISE UNDER THESE TERMS OF USE, WHETHER IN CONTRACT, TORT OR OTHERWISE, TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, IS LIMITED TO THE GREATER OF: (A) THE AMOUNT YOU PAID TO CSI FOR ACCESS TO AND USE OF CSI PLATFORM IN THE 12 MONTHSBEFOREO THE EVENT(S) GIVING RISE TO CLAIM; OR (B) $100.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CAN NOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. EACH PROVISION OF THESE TERMS OF USE THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THESE TERMS OF USE. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS OF USE. THE LIMITATIONS IN THIS SECTION 28 WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS IN ITS ESSENTIAL PURPOSE.
​
30. Indemnification
You agree to defend, indemnify and keep harmless CSI, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and in opposition to any claims, liabilities, damages, judgments, awards, losses, costs, prices or charges (including real looking attorneys' fees) springing up out of or concerning to your violation of this Agreement or your use of the CSI Platform, including, but no longer constrained to, any use of the CSI Platform's content, services, and products different than as expressly authorized in this Agreement or your use of any information got from the CSI Platform.
​
31. Governing Law; Jurisdiction
Except as outlined in Section 32 entitled "Dispute Resolution; Arbitration of Claims,” this Agreement is governed and interpreted under the laws of the State of Delaware, United States of America, notwithstanding any standards of combat of law. For all disputes, now not a concern to arbitration under Section 32 hereof, you agree to submit to the non-public jurisdiction and venue of the courts located inside Delaware and waive any objections to the exercising of jurisdiction over you through such courts and to venue in such courts.
​
32. DISPUTE RESOLUTION
Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these
Terms of Use (each "Dispute" and collectively, the "Disputes") brought by either you or us
(individually, a "Party and collectively, the "Parties"), the Parties agree to first attempt to
negotiate any Dispute (except those Disputes expressly provided below) informally for at least
thirty (30) days before initiating arbitration. Such informal negotiations commence upon writen
notice from one Party to the other Party.
Binding Arbitration
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except
those Disputes expressly excluded below) will be finally and exclusively resolved through
binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD
HAVE THE RIGHT TO SUE IN COURT AND HAVE AJURY TRIAL. The arbitration shall be
commenced and conducted under the Commercial Arbitration Rules of the American Arbitration
Association ("AAA") and, where appropriate, the AAA's Supplementary Procedures for
Consumer Related Disputes ("AAA Consumer Rules"), both of which are available at the AAA
website: www.adr.org. Your arbitration fees and your share of arbitrator compensation shll be
governed by the AAA Consumer Rules and. where appropriate, limited by the AAA Consumer
Rules. If such costs are determined by the arbitrator to be excessive, we will pay all arbitration
fees and expenses. The arbitration may be conducted in person, through the submission of
documents, by phone, or online. The arbitrator will make a decision in writing, but need not
provide a statement of reasons unless requested by either Party. The arbitrator must follow
applicable law, and any award may be challenged if the arbitrator fails to do so. Except where
otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in
palm beach county, Florida. Except as otherwise provided herein, the Parties may litigate in
court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate,
or enter judgment on the award entered by the arbitrator.
If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be
commenced or prosecuted in the state and federal courts located in palm beach county, Florida,
and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and
forum non convenient with respect to venue and jurisdiction in such state and federal courts.
Application of the United Nations Convention on Contracts for the International Sale of Goods
and the Uniform Computer Information Transaction Act (UCITA) Ä°s excluded from these Terms of
Use.
In no event shall any Dispute brought by either Party related in any way to the Site be commenced more than one (1) years after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will lest to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable, and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties
individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other
proceeding: (b) there is no right or authority for any Dispute to be arbitrated on a class-action
basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to
be brought in a purported representative capacity on behalf of the general public or any other
persons.
Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the above provisions concerning
informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or
concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute
related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use;
and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then
neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to
be illegal or unenforceable and such Dispute shall be decided by a court of competent
jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the
personal jurisdiction of that court
33. Waiver and Severability
No waiver with the aid of CSI of any term or situation outlined in this Agreement shall be deemed a similarly or continuing waiver of such term or condition or a waiver of any other period or condition, and any failure of CSI to assert a proper or provision under this Agreement shall now not constitute a waiver of such proper or provision.
If any provision of this Agreement is held by using a court docket or different tribunal of competent jurisdiction to be invalid, unlawful, or unenforceable for any reason, such provision shall be eradicated or limited to the minimum extent such that the remaining provisions of this Agreement will proceed in full pressure and effect.
34. Development and Testing
CSI may offer or interact in certain activities, facets, or performances for the motive of testing and assessment ("Beta Service" or “Beta Services”). CSI reserves the proper to thoroughly or in part discontinue, at any time and from time to time, briefly or permanently, any of the Beta Services with or barring observation to you. You agree that CSI will not oversee you or any 1/3 party for any harm related to, springing up out of the Beta Services, or induced by way of the modification, suspension, or discontinuance of any of the Beta Services for any reason.35. Entire Agreement and Modifications
​
35. Entire Agreement
These Terms of Use and our Privacy Policy constitute the sole and entire settlement between you and CSI with recognition to the CSI Platform and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with recognition to the CSI Platform. CSI reserves the right in its sole discretion to alter these Terms of Use at any time. Your endured use of the CSI Platform shall be deemed acceptance of any modification to the Terms of Use. If you object or do no longer agree to such modifications, you might also cancel your use of the CSI Platform, which includes the deletion of your profile on the CSI Platform.
​
36. Assignment
This Agreement may additionally no longer be assigned or transferred by you besides CSI’s prior written consent. You agree that this Agreement and all integrated agreements may also be mechanically assigned via CSI, in our sole discretion, by the "Notice" area of this Agreement.
37. No Agency
You recognize and agree that you are an unbiased contractor, and that no agency, partnership, joint venture, employer-employee, contractor-subcontractor, or franchisor-franchisee relationship is supposed or created via this Agreement.
38. Notice Regarding Apple
If you are the use of our cell functions on an iOS device, the terms of this Section 38 apply. You acknowledge that these Terms of Use are between you and CSI only, no longer with Apple, and Apple is not responsible for the CSI Platform or its content. Apple has no duty to furnish any maintenance or support offerings with appreciation to the CSI Platform. If the CSI Platform fails to conform to any applicable warranty, you may additionally notify Apple and Apple will refund any applicable purchase charge for the cellular software to you; and, to the maximum extent approved by applicable law, Apple has no different warranty obligation with appreciate to the CSI Platform. Apple is not accountable for addressing any claim by using you or any 1/3 birthday celebration touching on the Service or your possession or use of the CSI Platform, including (i) product legal responsibility claims; (ii) any declaration that the CSI Platform fails to conform to any applicable criminal or regulatory requirement; and (iii) claims to bob up beneath client safety or comparable legislation.
Apple is not responsible for the investigation, defense, settlement, or discharge of any third-party claim that the CSI Platform or your possession and use of the mobile application infringe that third party's intellectual property rights. You agree to comply with any relevant third-party phrases when using the CSI Platform. Apple and Apple's subsidiaries are third-party beneficiaries of Section 38 of these Terms of Use, and upon your acceptance of these Terms of Use, Apple will have the proper (and will be deemed to have accepted the right) to implement this Section 3
of these Terms of Use against you. You hereby signify and warrant that: (i) you are no longer located in the United States of America that is difficult to a U.S. Government embargo or that has been special via the U.S. Government as a "terrorist supporting" country; and (ii) you are no longer listed on any U.S. Government listing of prohibited or limited parties.
39. Comments and Concerns
All different feedback, comments, requests for technical help, and other communications bearing on to the CSI Platform should be directed to: info@csieliteservices.com.
40. Notices
Except as explicitly cited otherwise, any word to CSI shall be given by using licensed mail, postage pay as you go, and return receipt requested to:
CSI, LLC, P.O. Box 625 North Market Blvd., Suite N 112, Sacramento, California 95834
Such notices shall be deemed given three (3) enterprise days after the date of mailing. Any notices to you shall be supplied to you via the CSI Platform or given to you via the electronic mail tackle you supplied to CSI at some stage in the registration method or as otherwise listed in your User or Provider account, and such be aware shall be deemed given without delay upon sending. Alternatively, we may supply your word via licensed mail, postage pay as you go, and return receipt requested, to the address supplied to CSI during the registration process. In such case, be aware shall be deemed given three (3) days after the date of mailing.
I HEREBY ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THE FOREGOING TERMS OF USE AND PRIVACY POLICY AND AGREE THAT MY USE OF THE CSI PLATFORM IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.
​
41. CALIFORNIA USERS AND RESIDENTS
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance
Unit of the Division of Consumer Services of the California Department of Consumer Affairs in
writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone
at (800) 952-5210 or (916) 445-1254